New Payment Processor Incoming - Updating Subscriptions
- Feb 4
- 1 min read
Dear Valued Customer,
We are writing to inform you of an upcoming change to how we handle payments at GorillaShip.
To provide you with a more robust and secure checkout experience, we are transitioning to a new payment processor. Because of this migration, all current pricing plans and active subscriptions will be automatically cancelled on February 15th.
What this means for you:
Service Continuity: Your current subscription will remain fully active until February 15th.
No Automatic Billing: You will not be charged by our old system after this date.
Action Required: To avoid any service interruptions after the 15th, you will need to re-select your preferred plan and update your payment information through our new secure portal.
Next Steps
We’ve worked hard to make this transition as smooth as possible. Starting February 16th, simply log in to your GorillaShip dashboard, where you will be prompted to quickly reactivate your account with our new provider.
We truly appreciate your patience as we upgrade our infrastructure to serve you better. If you have any questions regarding your billing or need assistance with the transition, please reply to this email or visit our Help Center.
Thank you for being a part of the GorillaShip community.
Best regards,
The GorillaShip Team
